Contact Us

Due to a high volume of orders and interactions, it may take longer for us to respond. We are working diligently during this critical time and we appreciate your patience.

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FAQs

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Check our FAQs for a quick answer

Office

1209 Mountain Road PL NE Albuquerque, NM

87110, United States

Email us

hello@ordermosaic.com

YOUR QUESTIONS. ANSWERED

Have questions? We’re here to help

EMAIL:

hello@ordermosaic.com

Let us know!

CAN I CANCEL MY SUBSCRIPTION ANYTIME?

Absolutely! We understand that circumstances may change, and there are no long-term contracts or cancellation fees involved. Just send us an email before your next billing. We are committed to customer satisfaction.

HOW DOES MOSAIC WORK?

After clicking checkout, answer a few questions prior to your consultation. Then, connect with a licensed provider via video to determine the right treatment option for you.

If your provider determines treatment is right for you, it’s delivered to your shipping address for free!

DOES MOSAIC REQUIRE INSURANCE?

Nope! Mosaic doesn’t require insurance and doesn’t accept it. We offer transparent pricing on treatment—your medical visit, ongoing shipments, and provider messaging are all included in one low price.